FAQ

21. I am going to live / work / study abroad. How can I know if there is any alumni association I can get in touch with?

For names and contact officers of CU alumni associations around the world, please visit the Alumni Organization webpage.

22. How can I access my @Link email account through different devices?

The @Link email account can be accessed via Web Browser, Outlook 2016, Android and iPhone/iPad. Please refer to https://www.itsc.cuhk.edu.hk/all-it/email-messaging-and-collaboration/link-email/ for details.

23. How do I get a free lifetime Alumni Email Forwarding Address?

Please visit MyCUHK for details and sign up for the free and convenient service.

24. How can I reset the account password if I have forgotten it?

The login password of the Alumni @Link Email Account is synchronized with the MyCUHK account. Please reset your password at https://www.alumni.cuhk.edu.hk/MyCUHK/RetrieveAlumniID_ResetPassword.html if forgotten.

25. Why should I inform the Alumni Affairs Office of my email and mailing address?

No matter where you are, with your email and mailing address, the Alumni Affairs Office can send you the latest copy of the “CU Alumni” magazine and the alumni e-newsletter “Alumni Matters”, and keep you informed of the latest news and activities of CU alumni associations and the University. Please update your personal information through MyCUHK.

26. How can I share my news with alumni?
27. What is MyCUHK? What kind of services does it provide?

MyCUHK is an online platform for alumni, staff and students to access a range of online services below and more.
– Update Personal Contacts (User Guide | Video)
– Free @Link Alumni Email & Cloud Storage Service (FAQ)
– Alumni Free Email Forwarding Address Services (Video)
– Apply for Alumni Library Card (FAQ | Video)
– Apply for Academic Proof (FAQ | Video)
– Change communication preferences (Video)
– Register for the annual signature event – CUHK Alumni Homecoming (User Guide) (Chinese version Only)

28. What is required to log in to MyCUHK?

Alumni are required to log in to MyCUHK with their login ID ([Alumni ID]@link.cuhk.edu.hk) and the MyCUHK password.

29. What is Alumni ID?

Since October 2010, every alumnus has been assigned a 10-digit Alumni ID. For those who graduated after October 2010, their original 10-digit student ID automatically becomes their Alumni ID. Alumni ID is an important identification number and is widely used in the University’s online systems requiring authentication, including MyCUHK. When a CUHK graduate pursues another degree at the University, his/her Alumni ID will also serve as their Student ID.

30. How can I get my Alumni ID?

The Alumni Affairs Office assigned Alumni IDs to all alumni recorded in its database in 2010. Alumni who did not receive notification may retrieve their ID through MyCUHK (please visit here for details). For graduates after October 2010, their original 10-digit student ID automatically serves as their Alumni ID.
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